Since 1997 Alternative Claims Management (ACM) has specialized in fleet damage claims recovery and subrogation. We have recovered over a half a billion dollars in claims proceeds and processed hundreds of thousands of claims. ACM is the leader in collecting all that our clients are legally entitled to. Allow us to fight for you too! We handle claims recovery for car rental agencies, dealership loaner cars, EMS vehicles, municipalities, and commercial fleets. ACM is accredited and maintains an A+ rating with the BBB. ACM does not charge a processing fee to handle a claim. We only earn a commission when we succeed for you! Therefore, our clients do not incur an additional expense when using our program, but rather reap the full rewards of the recovery efforts we provide for them.
We believe all organizations deserve to recover the true value of their fleet and equipment when damaged by another party, as well as the true impact that the loss of use has on their success.
Alternative Claims Management (ACM) specializes in value recovery for commercial and rental fleets involved in an accident. Specifically, we maximize the recovery proceeds for a fleet’s Physical Damage, Loss of Use, and Diminution of Value. We work on performance only, so our interests are strategically aligned with our clients. ACM handles claims recovery for vehicle fleets within a variety of industries including construction, emergency vehicles, limousine, transportation firms, and specialty vehicles.
When an accident occurs in your fleet, you forward the information to ACM and we handle the required notifications and paperwork, guide the estimating process, and work with the “liable” insurance carrier on your claim. We handle the entire claims process so you can stay focused on your core business. Our interactive website “Tracker” allows our clients to see the progress of their claims, upload pictures, add notes, generate reports, and other key information. ACM works with a national network of independent appraisers and salvage buyers that coordinate and maximize the value recovery that our clients are legally entitled to receive. ACM clients typically experience a 15-25% net increase in claims proceeds over their in-house or outsourced programs.
Alternative Claims Management
16404 San Pedro Avenue
San Antonio, TX 78232
Phone: (210) 340-4400
Fax: (210) 349-9799
Toll Free: (888) 842-7700